About ProFix Emergency Plumbing | Pasadena CA | Licensed Plumbers

About ProFix
Emergency Plumbing

Pasadena's locally owned, family-operated emergency plumbing company. Serving the San Gabriel Valley for over 15 years with honesty, expertise, and a genuine commitment to our community.

Our story

Pasadena's Plumber,
Born and Raised

ProFix Emergency Plumbing was founded in 2010 by Marco Rivera, a third-generation plumber who grew up in Pasadena and learned the trade from his father and grandfather. What started as a one-van operation has grown into a trusted team of licensed technicians serving the entire San Gabriel Valley.

From the beginning, our mission has been simple: show up fast, diagnose accurately, fix it right the first time, and charge a fair price. No upselling. No unnecessary work. No surprise charges on the final bill.

We have served over 1,800 Pasadena-area homeowners across every type of plumbing emergency — from burst pipes in La Canada Flintridge estates to slab leaks in historic San Marino homes. Every job, every customer, every time.

2010
Year Founded in Pasadena
15+
Years Serving the Community
1,800+
Completed Jobs
4.9
Average Star Rating
Our values

What We Stand For

Every ProFix technician operates by the same set of principles that Marco built this company on from day one.

Honesty First

We diagnose accurately and recommend only what is truly needed. If a simple repair can fix your problem, we will never push a full replacement just to increase the bill.

Speed Without Shortcuts

We arrive fast and work efficiently, but we never rush at the expense of quality. Every repair is done correctly the first time so you do not have to call us back.

Respect for Your Home

We wear shoe covers, lay drop cloths, and clean up completely before we leave. Your home deserves the same care and respect we would give our own.

Community Commitment

ProFix is a Pasadena company. We sponsor local youth sports, support neighborhood associations, and invest back into the community that has trusted us for 15 years.

Our team

Meet the ProFix Team

Every ProFix technician is California state-licensed, fully insured, and background-checked. You always know exactly who is coming to your home.

MR

Marco Rivera

Founder and Master Plumber

CA State License #P-12345. Third-generation plumber with 25 years of hands-on experience across all residential plumbing systems.

DL

David Lim

Senior Plumber — Leak Specialist

CA State License #P-23456. Specializes in slab leak detection and non-invasive repair. 12 years with ProFix.

RC

Roberto Cruz

Licensed Plumber — Water Heaters

CA State License #P-34567. Certified installer for Navien, Rinnai, and Noritz tankless systems. Expert in all water heater services.

JP

James Park

Licensed Plumber — Sewer and Drain

CA State License #P-45678. Trenchless technology specialist with expertise in sewer line camera inspection and CIPP lining.

Licenses and certifications

Fully Licensed, Insured, and Certified

ProFix Emergency Plumbing holds all required California state licenses, insurance, and industry certifications to protect you and your home.

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California C-36 Plumbing License

All technicians hold active CA state plumbing licenses

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Fully Insured

$2M general liability and workers compensation coverage

Background Checked

Every technician undergoes thorough background screening

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BBB Accredited Business

A+ rating with the Better Business Bureau since 2012

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Manufacturer Certified

Certified installer for Navien, Rinnai, Rheem, and Bradford White

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WaterSense Partner

EPA WaterSense partner for water-efficient installations

Ready to Work with
Pasadena's Best Plumber?

Call now for 24/7 emergency service or to schedule a routine visit. Free estimates, no overtime charges.

Call (555) 987-6543